It says that the serial key is already in use - Page 2 - Guild Wars Forums

Urcscumug · May 31, 2011, 02:49 PM // 14:49

My buddy showed me the confirmation email with the masked serial and a whole discussion thread with support on this topic. This is what he's been told: you never get the clear serial, and the only way to use it is from the NCSoft account, on a linked GW account, period.

If he was singled out for some reason, while other people get the full serial, it's news to me (I got all my campaigns boxed and everything else from the in-game store so I can't confirm either way).

So: if you bought a campaign (P/F/NF), from the NCSoft webshop, on a NCSoft account with a linked GW account, within the last month, you got the full serial in email, and the email was with a public service (eg. Yahoo, Gmail etc.), please tell me.

Maybe it's a recent policy change. Maybe it's something else. I imagine he will want to ask support what gives, since this has caused him quite a bit of headache and basically forced him to link his gf's account to his.

May 31, 2011, 02:49 PM // 14:49	#21
Urcscumug Krytan Explorer Join Date: Jan 2011 Guild: UNO Profession: W/	My buddy showed me the confirmation email with the masked serial and a whole discussion thread with support on this topic. This is what he's been told: you never get the clear serial, and the only way to use it is from the NCSoft account, on a linked GW account, period. If he was singled out for some reason, while other people get the full serial, it's news to me (I got all my campaigns boxed and everything else from the in-game store so I can't confirm either way). So: if you bought a campaign (P/F/NF), from the NCSoft webshop, on a NCSoft account with a linked GW account, within the last month, you got the full serial in email, and the email was with a public service (eg. Yahoo, Gmail etc.), please tell me. Maybe it's a recent policy change. Maybe it's something else. I imagine he will want to ask support what gives, since this has caused him quite a bit of headache and basically forced him to link his gf's account to his.